FAQ
General Enquiries1. What menu will be available for CNY?
2. How many days in advance should I place an order?
3. Can I order the regular buffet sets instead of the CNY menu?
4. What does mini buffets come with?
5. What if I am allergic to seafood?
6. Will there be CNY decorations?
All buffet setups include tables for the buffet line and a floral centerpiece. 7. Do you do deliveries on CNY Day 1 and Day 2?Yes, we will be operating on Chinese New Year Day 1 and Day 2. 8. Can I get a free delivery?We offer free delivery for orders over $1000 for Mini Buffets and over $1,500 for Full Buffets. 9. Can i self-collect my order instead?
10. What payment modes do you accept?
11. What if I want to cancel my order?Please note that there will not be any refunds for festive menus. Festive menus are exclusively curated and produce will be sourced upon confirmation & payment being made.
In the case of a force majeure event/acts of government, the cost of the package will be converted into store credits with no expiry.
12. How long will the CNY menu last?
13. Is On & On Halal Certified?Yes! We are Halal Certified. 14. Are table decorations provided?
15. Do you rent chairs & tables?
16. Do you provide service staff?
Service Staff are provided at $100+ per service staff for a 3 hours buffet.
17. Are vegetarian meals available?
Vegetarian packed meals can be prepared separately from your buffet and will follow the price point of your buffet order. 18. What if my order does not hit the minimum on your menus?
Do write in to sales@onandon.sg and we will review it on a case-by-case basis. 19. Are takeaway boxes provided?No, we do not provide takeaway boxes or containers for leftover food. For quality and safety, food is best consumed within the recommended consumption period. 20. Are cutleries provided?Yes, we will provide cutlery for all orders. |
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