FAQ
Ordering1. How can I place an order?
Simply place through our website: onandon.sg or Email us at sales@onandon.sg. 2. How do I know if my order is processed?You will receive a confirmation email to verify receipt of the order. 3. How many days in advance do I need to place an order?
Orders have to be placed 3-4 days in advance. 4. Can I make changes to my order prior to my event?Yes you will be able to, but changes must be made 4 working days in advance. 5. Can I cancel my order after payment has been made?
Catering During COVID Period
6. I have an urgent order to make, can you help with last minute orders?
Do call our hotline +65 6570 9939 immediately so we can assist with this. 7. Cancellation for Festive Menus
Please note that there will not be any refunds for festive menus. Festive menus are exclusively curated and produce will be sourced upon confirmation & payment being made.
In the case of a force majeure event/acts of government, the cost of the package will be converted into store credits with no expiry.
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