Call 6570 9939 or email us at sales@onandon.sg with your contact number should you require further assistance

FAQ

Delivery & Collection

1. Do you deliver on Public Holidays?

Yes we deliver every day

2. What is your earliest & latest delivery time?

We deliver as early as 7am and as late as 8pm for all orders.

Delivery outside these timings (8pm to 7am) will incur a $50+ Surcharge.

3. What is the delivery charge?

Mini Buffet: $35+

Packed Meals & Bentos: $35+

High Tea: $35

Regular Buffet: $35+

 

An additional $15+ Surcharge is applicable for Central Business District Areas (CBD) and Sentosa.

 

Please refer to the first 2 digits of the postal code for CBD Areas:

Robinson – 01, 04, 05, 06, 07, 08.

Marina Square 03, 17. Orchard 22, 23. Bras Brasah 18,19. 

4. Do you deliver to venues without lift landing?

Yes we do. A surcharge of $30+ is applicable to venues without lift landing as we will require additional help and effort to deliver the order.

5. What is the collection time for the buffet?

Collection of buffet will be 3 hours from the time of delivery or 10pm, whichever is earlier.

A maximum of 1 hour extension is available at a surcharge of $10+.

However, an extension is not recommended as NEA advises for food to be best consumed within a time frame of 4 hours. 

6. Is there an extra charge for late collection?

A surcharge of $50 is applicable for next day collection at our drivers convenience, and a surcharge of $150 for collection between 11pm to 1am latest. 

7. Can I self collect?

Yes, self collection is available. 

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